APS Tech Support

To transfer billing of a modem data plan from one company to another, follow these steps.

Transferring a Modem Between Customers

End of Life announcement document sent to customers in May 2025

Innovative Waters (MM 1.0) End of Life

This document provides guidance on how to configure and add an Advantage Megatron controller to WebAdvantage

How to Set Up an Advantage Megatron Controller

This document contains information and links to other articles detailing installation, initial set-up, and troubleshooting.

Customer Troubleshooting Guide

Deactivating a Modem

Describes how to change the Password on a Walchem Controller

Walchem Controller Password Update

Scope:   Personalize the Dashboard Table using the Page Settings on the RMS Platform. The “Page Settings” link gives you different options to choose specific columns you want to see in…

Flight - Teltonika RMS Page Settings

This article walks through how to generate remote access links for Flight modem customers.

Flight - Creating Controller Remote Access Links

The Modbus key is a software key that is tied to the serial number of the controller. Part #:  104048

Walchem Modbus Unlock Key

Administrative tasks not falling into basic troubleshooting categories. Transfers, renewals, etc.

Customer Support Guides

Aliquot Support

Find answers and get help from Intercom Support and Community Experts

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