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Flight Modem Installation and Activation Guide

RMS metadata and controller settings to connect with Modem

Updated over 3 weeks ago

Flight Modem Installation Instructions

This Flight Modem comes pre-assembled and is ready out of the box for plug & play connectivity with your water treatment controller.

Set up Instructions

1. Attach the provided antennas to their corresponding posts on the outside of the modem enclosure.

Note: The Wi-Fi antenna goes to the post on top of the unit. The cellular antennas go to the sides. If an external antenna is needed, it will replace the antenna on the left side.

Finish physical installation of the modem.

2. On your controller's panel, go to network setup/communication and ADJUST values to the default values below. If you have special requirements with different values and they have not been programmed into your modem, please give us a call to schedule a time to re-program the modem.

Note: If you are using a Walchem Controller - the Webserver setting must be changed from HTTPS to HTTP.

3. Plug in the supplied Ethernet cable from the Flight Modem LAN port to the controller.

4. Power up the Flight Modem and wait 2 minutes for it to boot up and establish a cellular connection. Please note that if the cellular signal isn't strong in the space where the modem is installed, it may take more than 2 minutes for the modem to acquire a connection. The lights on the bottom face of the modem, inside the enclosure, will flash in unison during boot and then they will go solid when a connection is made.

Flight Modem Activation Instructions

5. Call us at 888-455-6641 while onsite so we can:

  • activate a link to your controller and document the Controller type and serial number

  • verifying the naming convention of your modem on the Flight Dashboard

We can also be reached at modems@aquaphoenixsci.com for troubleshooting. Please do not use email for initial setup requests to generate the first link for your controller.

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