From the Modem
From the Modem
We want to verify we are looking at the correct Controller
ETHERNET Connections:
Peplink: From Status > Client List see if displayed MAC address matches MAC on controller
Teltonika: From Status > Routes > Static > ARP table see if displayed MAC matches MAC on Controller
WI-FI Connections
Blah
If the MAC on the Modem does not match the MAC on the Controller you are trying to login to the wrong controller.
For the Master login password:
For the Master login password:
Walchem: if MACs match you need to call Walchem to reset the password
ProMinent: only a factory reset can reset the password. Call ProMinent
Advantage: Call Advantage directly to reset the password.
Note: Reset passwords are typically only good for a calendar day.
Note: Be sure to have controller SN prior to calling controller manufacturer.
LOCALLY at the controller
LOCALLY at the controller
In Config/Security settings
Select Security, enter local password (default is 5555 or serial of the CONTROLLER), and select ENABLED.
If you want to change the local password, select Local Password, enter current password, then enter new password.
Select Controller Logout to secure access to the controller.
Note:
Users without the local password will only be able to see information.
Users with the Local password will be able to change parameters, calibrate inputs, etc.
Users with the local password, still need to contact Walchem if the Master Password Needs reset
Walchem I6, I9, W600, W900 Controllers
Walchem I6, I9, W600, W900 Controllers
REMOTELY on the controller webpage
In Config/Security settings
Enter your current “admin” credentials (default is admin/5555 or serial of the CONTROLLER) and click log in.
The screen below then appears to allow change of the “admin” and “user” credentials. Defaults are admin/5555 and user/1111.
The 2 credentials can be used as follows:
Users using the “user” credentials will only be able to see information.
Users using the “admin” credentials will be able to change parameters, calibrate inputs, etc.
Notes:
The default password is the serial of the controller NOT the modem. If you are having a difficult time logging in, try double checking the serial of the controller.
If you have changed your password and cannot log in, you will need to contact Walchem for assistance. AquaPhoenix cannot help you reset the password on your controller.
END