Summary: APS monitors Flight modems daily. When a modem has been offline for more than 7 days, we communicate the offending device list to ChemTreat.
Notification Scope
Notification Scope
Email Notifications are setup to catch a device that has been offline for 7 Days for devices within targeted production groups for ChemTreat.
Target Groups
Target Groups
Atlantis
Control Group - Active
Control Group - WIP
Dober Group
EQS SIM Swap SN
EquipSolutions
Exempt Modems
General Device List II
Group 660
Seasonal Runs in Winter
Seasonal Runs in Summer
Out of Scope
Out of Scope
1SimpleConnect*
APS* Stock
CTI Test Modem
Internal devices
New Modem Group
InControl2 Notifications Setup
InControl2 Notifications Setup
Each Group within InControl needs to have the Notifications setup. To Setup:
Navigate to target group
Select Settings > Notification
Create Notification:
Label Tab: Offline 7 Days Notifications
Check Enabled
E-Mail Notification Subscription: Check Enabled
select Device Online/Offline
Set time to 7 Days
enter target email address to receive notifications:
flightalerts@aquaphoenixsci.com
Notification Process
Notification Process
APS will utilize the InControl2 platform to TAG devices which are OFFLINE for more than 7 days.
TAG = 7DaysOffline
Proactive communications will be sent weekly to the Equipment Tech Services for the modems that have been offline for more than 7 days.
If more than 50 devices go OFFLINE for more than 24 hours, requires special notification to ChemTreat's Equipment Tech Services Group. We should also copy Geof Kaucic and Tim Switzer until process becomes engrained and they request for notifications to stop.